Set up your shop

1Set up your shop

Do this first, on any device. It's the same for every plan.

1. Open the shop app (button below). A Set up your shop checklist at the top walks you through each step and ticks them off. Start with your shop name, choose Barbershop or Hair salon, and pick your colour and logo.
2. Add your team on the Staff screen: tap + Add barber, type their name and chair number, and tap their circle to add a photo.
3. Open the 🔒 Owner tab. Enter your BarberQ account password and choose an owner PIN that your staff don't know — this keeps takings and stats private.
4. In the owner area, set Services & prices (add your own, rename, set the time each takes), your opening hours and the staff rota.
5. Back on the Staff screen, set a 4-digit staff PIN under Tablet & TV setup — staff use it to unlock the tablet and TV.

2Check-in tablet

The tablet by the door where clients write their name, pick a service and choose their barber.

On the tablet

1. Open Safari (iPad) or Chrome (Android) and go to barberq.co.uk. Tap Log in and type your email and password yourself — never give staff the password.
2. Open the check-in screen: scan the QR code below with the tablet's camera, or type barberq.co.uk/app.html#kiosk. The tablet remembers it's the check-in screen.
3. Add it to the home screen so it opens like an app: iPad — tap Share → Add to Home Screen. Android — tap ⋮ → Add to Home screen (or Install app).
4. Stop it going to sleep: iPad — Settings → Display & Brightness → Auto-Lock → Never. Android — Settings → Display → Screen timeout → the longest time.
5. Lock it to BarberQ so clients can't leave the app: iPad — Settings → Accessibility → Guided Access → on, then open BarberQ and triple-click the top or side button → Start. Android — Settings → Security → App pinning → on, then pin BarberQ from the recent-apps screen.

To get back to the staff screen on the tablet, tap the 🔒 in the bottom corner and enter the staff PIN.

3TV screen (optional)

Shows the queue in the waiting area and flashes “You're next” in your colours. No TV? Choose Call on the tablet in the staff screen and skip this step.

On the TV

1. Open the browser and go to barberq.co.uk, then Log in with your email and password (the remote's keyboard is slow but you only do it once).
2. Go to barberq.co.uk/app.html#tv. The TV remembers it's the queue board.
3. Make it full screen (on Silk: menu → Full screen), and turn off the TV's screensaver, sleep timer and eco auto power-off so it stays on all day.
4. On the staff screen, under How do you call clients?, choose On a TV screen or Both.

4Staff phones

Staff call the next client, mark breaks, add walk-ins and ask for holidays from their own phone. They never see takings or stats — those stay behind your owner PIN.

On each staff phone

1. On your device, open the app, tap 🔒 Owner and enter your owner PIN. Scroll to Staff phones.
2. For someone already on your team, tap Get QR code next to their name. For someone new, tap ➕ Invite new staff.
3. They scan the QR code with their phone's camera. New staff type their name and can add a photo — it goes straight onto your team.
4. They add it to the home screen (iPhone: Share → Add to Home Screen; Android: ⋮ → Add to Home screen) so it opens with one tap.
5. Show them the two buttons they'll use most: Call next → and ✓ Finished.

Keep the check-in tablet switched on with BarberQ open — staff phones send their taps through it. If it's off, phones show “Shop offline” and catch up when it's back.

Good to know

• Logged out on a device? Log in again at barberq.co.uk and open the same link — it goes back to the right screen.
• Tablet or TV stuck on the client screen? Tap the 🔒 in the bottom corner and enter the staff PIN.
• Forgot the owner PIN? On the Owner tab tap Forgot the owner PIN? and enter your account password.
• Holiday requests show as a red number on the 🔒 Owner tab. Accept them and they go on the rota automatically.
• Each night anyone still in the queue is cleared automatically, so you start every day fresh.
• Change your plan or billing any time from My account.